Here are the steps to reserve a property.
1. Sales Administration Area
By logging into the system, any submissions – including both general referrals and actual ‘Sales Advices’ (on holds) – can be assigned to your account.
This link can be found on the right side of the bottom of the page.
2. Log in
Enter your Username and Password into the Sales Administration Area and click Login
3. Monitor service delivery
In the Sales Administration area you are able to monitor service delivery of sales and referrals.
To submit a new sale click on ‘Property Search’
4. Reserve the Property
From most pages (e.g. ‘Shortlist’ page) you are able to reserve the property by clicking on the ‘Reserve’ button.
5. Sales Advice
The Sales Advice indicates your client’s intention to proceed towards purchasing this property.
Please fill in all details, including any special conditions.
6. Deal Management
You can view all submitted Sales Advices by clicking on Deal Management.
7. Discussion Groups
Progress commentary on the sale is provided in the Discussion Groups. You may view and add additional commentary to assist in progressing the sale to settlement.
Resources
- Securing a Property – timelines (PDF)
- The Contract Process (PDF)