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	<title>Property Compass &#187; Client Advisors</title>
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	<link>http://www.propertycompass.com.au</link>
	<description>Property Compass® - matching investors with property in minutes</description>
	<lastBuildDate>Thu, 19 Jan 2012 06:05:30 +0000</lastBuildDate>
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		<title>Getting Started</title>
		<link>http://www.propertycompass.com.au/client-advisor-training/getting-started/</link>
		<comments>http://www.propertycompass.com.au/client-advisor-training/getting-started/#comments</comments>
		<pubDate>Mon, 15 Feb 2010 13:59:34 +0000</pubDate>
		<dc:creator>anthony</dc:creator>
				<category><![CDATA[Client Advisors]]></category>

		<guid isPermaLink="false">http://www.propertycompass.com.au/?p=16</guid>
		<description><![CDATA[Shows how to log in and start using the administration features of the Property Compass. <a href="http://www.propertycompass.com.au/client-advisor-training/getting-started/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<h3>1. Business Login</h3>
<p><img class="aligncenter size-full wp-image-378" title="BusinessLogin" src="http://www.propertycompass.com.au/wp-content/uploads/2010/02/BusinessLogin1.jpg" alt="Business Login" width="610" height="126" />This link can be found on the right side of the bottom of the page.</p>
<hr />
<h3>2. Log in</h3>
<p><img class="aligncenter size-full wp-image-459" title="GSSandB-Logins" src="http://www.propertycompass.com.au/wp-content/uploads/2010/02/GSSandB-Logins.jpg" alt="" width="610" height="180" /></p>
<p>Enter your Username and Password into the Sales   Administration Area and click Login.</p>
<hr />
<h3>3. Business Administration Options</h3>
<p><img class="aligncenter size-full wp-image-403" title="business-admin-steps-1-4" src="http://www.propertycompass.com.au/wp-content/uploads/2010/02/business-admin-steps-1-4.jpg" alt="Business Administration Steps" width="610" height="180" /></p>
<p>The system links all the various participants involved in   a lead/referral and sales advice. To ensure your participation is linked; Steps   1 and 2 are vital. Here you are able to enter details about yourself, your   team and your network.</p>
<p>Step 3: here you are able to select via ‘Display   &amp; Syndication” which properties you want to make available on your   site. Via ‘Project’ and ‘Estate’ you can load properties.</p>
<p>Step 4: Gain access to online support documents including   flow charts.</p>
<p>Please note: we offer support via ‘live chat’,   phone and 1 on 1 meetings: <a href="http://www.propertycompass.com.au/contact-us/">click here</a> to contact us.</p>
<hr />
<h3>4. <strong>Sales Administration Options</strong></h3>
<p><img class="aligncenter size-full wp-image-461" title="GS SalesAdministration" src="http://www.propertycompass.com.au/wp-content/uploads/2010/02/GS-SalesAdministration.jpg" alt="" width="610" height="180" /></p>
<p><strong>Sale Home:</strong> landing page</p>
<p><strong>Manage Leads:</strong> Manage leads and submit new referrals</p>
<p><strong>Property Search:</strong> links to the properties, search   and report</p>
<p><strong>Deal management:</strong> List/copies of submitted Sales   Advices</p>
<p><strong>Discussion Groups:</strong> here you are able to monitor and   contribute to the progress of a sale until settlement.</p>
<hr />
<h3>5. Get Familiar</h3>
<p><img class="aligncenter size-full wp-image-404" title="main-tabs" src="http://www.propertycompass.com.au/wp-content/uploads/2010/02/main-tabs.jpg" alt="" width="610" height="180" /></p>
<p>The best way to get to know the Property Compass and its potential   is to use it! Try all the tabs,   alter the assumptions, view the results, add properties to your shortlist, create scenarios and print a report.</p>
<hr />
<h3><strong>Our training modules cover:</strong></h3>
<ul>
<li><a href="http://www.propertycompass.com.au/for-beginners/" target="_blank">Click here:</a> For Beginners <strong>- </strong>people who have NO knowledge in investment properties.</li>
<li><a href="http://www.propertycompass.com.au/working-with-investors/" target="_blank">Click here:</a> Professionals with sales and investment property knowledge. If you have  a basic understanding of investment properties. And are already working  with investors and currently selling one or more properties per year</li>
</ul>
<h3>Resources</h3>
<p>These forms can be used to expand and train your network.</p>
<ol>
<li><a href="http://www.propertycompass.com.au/content/up-application.pdf" target="_blank">Username Password Application</a> (PDF)</li>
<li><a href="http://www.propertycompass.com.au/content/web-training-request.pdf" target="_blank">Website Training Request</a> (PDF)</li>
</ol>
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		<item>
		<title>Reserving a property</title>
		<link>http://www.propertycompass.com.au/client-advisor-training/reserving-a-property/</link>
		<comments>http://www.propertycompass.com.au/client-advisor-training/reserving-a-property/#comments</comments>
		<pubDate>Mon, 15 Feb 2010 13:39:34 +0000</pubDate>
		<dc:creator>anthony</dc:creator>
				<category><![CDATA[Client Advisors]]></category>

		<guid isPermaLink="false">http://www.propertycompass.com.au/?p=100</guid>
		<description><![CDATA[Find out how to put a property 'on hold'. <a href="http://www.propertycompass.com.au/client-advisor-training/reserving-a-property/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>Here are the steps to reserve a property.</p>
<h3>1. Sales Administration Area<img class="aligncenter size-full wp-image-378" title="BusinessLogin" src="http://www.propertycompass.com.au/wp-content/uploads/2010/02/BusinessLogin1.jpg" alt="Business Login" width="610" height="126" /></h3>
<p>By logging into the system, any submissions &#8211; including both general referrals and actual &#8216;Sales Advices&#8217; (on holds) &#8211; can be assigned to your account.</p>
<p style="text-align: left;">This link can be found on the right side of the bottom of the page.</p>
<hr /><img title="spacer" src="../wp-content/uploads/2010/02/spacer.gif" alt=" " width="28" height="20" /></p>
<h3>2. Log in<img class="aligncenter size-full wp-image-349" title="SalesAdmin" src="http://www.propertycompass.com.au/wp-content/uploads/2010/02/SalesAdmin.jpg" alt="" width="610" height="180" /></h3>
<p>Enter your Username and Password into the Sales   Administration Area and click Login</p>
<hr /><img title="spacer" src="../wp-content/uploads/2010/02/spacer.gif" alt=" " width="28" height="20" /></p>
<h3>3. Monitor service delivery<img class="aligncenter size-full wp-image-352" title="PropertySearch" src="http://www.propertycompass.com.au/wp-content/uploads/2010/02/PropertySearch.jpg" alt="" width="610" height="180" /></h3>
<p style="text-align: left;">In the Sales Administration area you are able to monitor service   delivery of sales and referrals.</p>
<p>To submit a new sale click on ‘Property Search’</p>
<hr /><img title="spacer" src="../wp-content/uploads/2010/02/spacer.gif" alt=" " width="28" height="20" /></p>
<h3>4. Reserve the Property<img class="aligncenter size-full wp-image-354" title="reserve" src="http://www.propertycompass.com.au/wp-content/uploads/2010/02/reserve.jpg" alt="" width="610" height="176" /></h3>
<p>From most pages (e.g. &#8216;Shortlist’   page) you are able to reserve the property by clicking on the &#8216;Reserve&#8217; button.</p>
<hr /><img title="spacer" src="../wp-content/uploads/2010/02/spacer.gif" alt=" " width="28" height="20" /></p>
<h3>5. Sales Advice<img class="aligncenter size-full wp-image-356" title="SalesAdvice" src="http://www.propertycompass.com.au/wp-content/uploads/2010/02/SalesAdvice.jpg" alt="" width="610" height="180" /></h3>
<p>The Sales Advice indicates your client&#8217;s intention to   proceed towards purchasing this property.</p>
<p>Please fill in all details, including any special   conditions.</p>
<hr /><img title="spacer" src="../wp-content/uploads/2010/02/spacer.gif" alt="" width="28" height="20" /></p>
<h3>6. Deal Management<img class="aligncenter size-full wp-image-379" title="DealManagement" src="http://www.propertycompass.com.au/wp-content/uploads/2010/02/DealManagement1.jpg" alt="Deal Management" width="610" height="180" /></h3>
<p>You can view all submitted Sales Advices  by clicking   on Deal Management.</p>
<hr /><img title="spacer" src="../wp-content/uploads/2010/02/spacer.gif" alt="" width="28" height="20" /></p>
<h3>7. Discussion Groups<img class="aligncenter size-full wp-image-380" title="Discussions" src="http://www.propertycompass.com.au/wp-content/uploads/2010/02/Discussions.jpg" alt="Discussions" width="610" height="180" /></h3>
<p>Progress commentary on the sale is provided in the Discussion   Groups. You may view and add additional commentary to assist in   progressing the sale to settlement.</p>
<hr /><img title="spacer" src="../wp-content/uploads/2010/02/spacer.gif" alt="" width="28" height="20" /></p>
<h3>Resources</h3>
<ol>
<li><a href="http://www.propertycompass.com.au/content/securing_a_property.pdf" target="_blank">Securing a Property &#8211; timelines</a> (PDF)</li>
<li><a href="http://www.propertycompass.com.au/content/the-contract_process.pdf" target="_blank">The Contract Process</a> (PDF)</li>
</ol>
]]></content:encoded>
			<wfw:commentRss>http://www.propertycompass.com.au/client-advisor-training/reserving-a-property/feed/</wfw:commentRss>
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		</item>
		<item>
		<title>Prior to settlement</title>
		<link>http://www.propertycompass.com.au/client-advisor-training/prior-to-settlement/</link>
		<comments>http://www.propertycompass.com.au/client-advisor-training/prior-to-settlement/#comments</comments>
		<pubDate>Sun, 14 Feb 2010 14:20:31 +0000</pubDate>
		<dc:creator>anthony</dc:creator>
				<category><![CDATA[Client Advisors]]></category>

		<guid isPermaLink="false">http://www.propertycompass.com.au/?p=110</guid>
		<description><![CDATA[Final inspection flowchart and property inspection checklist. <a href="http://www.propertycompass.com.au/client-advisor-training/prior-to-settlement/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<h3>Resources</h3>
<ol>
<li><a href="http://www.propertycompass.com.au/content/final_inspection_flowchart.pdf" target="_blank">Final Inspection Flowchart</a> (PDF)</li>
<li><a href="http://www.propertycompass.com.au/content/property_inspection_checklist.pdf" target="_blank">Property Inspection Checklist</a> (PDF)</li>
</ol>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Referrals</title>
		<link>http://www.propertycompass.com.au/client-advisor-training/referrals/</link>
		<comments>http://www.propertycompass.com.au/client-advisor-training/referrals/#comments</comments>
		<pubDate>Sun, 14 Feb 2010 06:10:53 +0000</pubDate>
		<dc:creator>anthony</dc:creator>
				<category><![CDATA[Client Advisors]]></category>

		<guid isPermaLink="false">http://www.propertycompass.com.au/?p=71</guid>
		<description><![CDATA[Learn how to send, receive and update the progress of your referrals. <a href="http://www.propertycompass.com.au/client-advisor-training/referrals/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.propertycompass.com.au/for-beginners/" target="_blank">Click here to follow a structured training approach for beginners.</a></p>
<p>Here are the steps to send a referral.</p>
<h3>1. Log into the Sales Administration Area<img class="aligncenter size-full wp-image-378" title="BusinessLogin" src="http://www.propertycompass.com.au/wp-content/uploads/2010/02/BusinessLogin1.jpg" alt="Business Login" width="610" height="126" /></h3>
<p>By logging into the system, any submissions – including both general referrals and actual ‘Sales Advices’ (on holds) – can be assigned to your account.</p>
<p>This link can be found on the right side of the bottom of the page.</p>
<hr />
<h3>2. Log in<img class="aligncenter size-full wp-image-349" title="SalesAdmin" src="http://www.propertycompass.com.au/wp-content/uploads/2010/02/SalesAdmin.jpg" alt="SalesAdmin" width="610" height="180" /></h3>
<p>Enter your Username and Password into the Sales   Administration Area and click Login.</p>
<hr />
<h3>3. Monitor service delivery<img class="aligncenter size-full wp-image-374" title="ManageLeads" src="http://www.propertycompass.com.au/wp-content/uploads/2010/02/ManageLeads.jpg" alt="Manage Leads" width="610" height="180" /></h3>
<p>In the Sales Administration area you are able to monitor service   delivery of sales and referrals.</p>
<p>Click on ‘Manage Leads’ to update the status   and enter comments about the progress of a lead.</p>
<hr />
<h3>4. Submit Referrals<img class="aligncenter size-full wp-image-373" title="LeadsRef" src="http://www.propertycompass.com.au/wp-content/uploads/2010/02/LeadsRef.jpg" alt="Lead Referrals" width="610" height="180" /></h3>
<p>Click on ‘Submit New Referral’ to pass referrals   on.</p>
]]></content:encoded>
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		<item>
		<title>Property management</title>
		<link>http://www.propertycompass.com.au/client-advisor-training/property-management/</link>
		<comments>http://www.propertycompass.com.au/client-advisor-training/property-management/#comments</comments>
		<pubDate>Sat, 13 Feb 2010 13:57:38 +0000</pubDate>
		<dc:creator>anthony</dc:creator>
				<category><![CDATA[Client Advisors]]></category>

		<guid isPermaLink="false">http://www.propertycompass.com.au/?p=115</guid>
		<description><![CDATA[The performance of any proeprty is underpinned by property management. <a href="http://www.propertycompass.com.au/client-advisor-training/property-management/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>The performance of any proeprty is underpinned by property management.</p>
<h3>Resources</h3>
<ol>
<li><a href="http://www.propertycompass.com.au/content/selecting-a-property-manager.pdf" target="_blank">How to Select a Property Manager</a> (PDF)</li>
<li><a href="http://www.propertycompass.com.au/content/rental-assessment-checklist.pdf" target="_blank">Rental Assessment Checklist</a> (PDF)</li>
</ol>
]]></content:encoded>
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		</item>
		<item>
		<title>Working with investors</title>
		<link>http://www.propertycompass.com.au/client-advisor-training/working-with-investors/</link>
		<comments>http://www.propertycompass.com.au/client-advisor-training/working-with-investors/#comments</comments>
		<pubDate>Sat, 13 Feb 2010 13:56:36 +0000</pubDate>
		<dc:creator>anthony</dc:creator>
				<category><![CDATA[Client Advisors]]></category>

		<guid isPermaLink="false">http://www.propertycompass.com.au/?p=112</guid>
		<description><![CDATA[Understanding your client's needs is fundamental when matching suitbale properties. <a href="http://www.propertycompass.com.au/client-advisor-training/working-with-investors/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>Understanding your client&#8217;s needs is fundamental when matching suitable properties.</p>
<p>In this section, we discuss the general state of the real estate market and suggest ways in which you can improve how you serve property investors &#8211; things to do, things to avoid and things to be aware of.</p>
<p><em><strong>If you would like to improve your effectiveness in uncovering and satisfying the investment needs of your clients, we are available to assist you by formulating and implement a training program specific for your business. We provide this on a paid consulting basis. Feel free to <a href="http://www.propertycompass.com.au/contact-us/">contact us</a> to discuss how we may be of assistance. </strong>You may also like to view our &#8216;<a href="http://www.propertycompass.com.au/wp-content/uploads/2011/01/Skills-Assessment-30-11-2010.pdf" target="_blank">Skills Assessment Form</a>&#8216; and a <a href="http://www.propertycompass.com.au/content/training-schedule.jpg" target="_blank">sample training schedule</a>. Our training modules cover;</em></p>
<ul>
<li><a href="http://www.propertycompass.com.au/for-beginners/" target="_blank">Click here:</a> For Beginners <strong>- </strong>submit referral only &#8211; people who have NO knowledge in investment properties.</li>
<li><a href="http://www.propertycompass.com.au/working-with-investors/" target="_blank">Click here:</a> Professionals with sales and investment property knowledge. If you have a basic understanding of investment properties. And are already working with investors and currently selling one or more properties per year</li>
</ul>
<p><em><br />
</em></p>
<h3>Real Estate Market Ethos</h3>
<p>Australian market ethos is currently focused on serving vendors (sellers). Real estate agents’ livelihood maybe mistakenly dependent on their ability to secure listings, creating a narrow view of opportunities to make a sale and a modern day real estate agency</p>
<p>Existing real estate websites and search sites were designed as advertising sites to generate sales leads/ enquiries back to the selling agent (or vendor). In essence these sites are electronic newspapers</p>
<p>Evolution of the industry has failed to accommodate the current and conflicting needs of the selling and buying community, for example:</p>
<ul>
<li>How to specifically match property to investors’ needs</li>
<li>Real time information exchange</li>
<li>Ability to engage franchise and business network databases to expedite matching properties to buyers’ needs, whilst keeping advertising costs to a minimum. Most franchise networks have hundreds of offices nationality/internationally and yet, none are linked technologically. Regardless of technology limitations or number of offices within a franchise the listing agent seldom if ever invites the entire franchise network to assist in finding a buyer.</li>
<li>Little to no regard has been given to provide relevant timely information and disclosure to mitigate buyer risks. As known in the industry by, caveat emptor, Latin for &#8220;let the buyer beware“</li>
</ul>
<h3>Industry Practice</h3>
<div>
<p>As it stands in Australia today, the real estate industry is geared towards serving the seller (vendor). Investors’ needs and motivations are markedly different to those of property sellers and owner occupiers. The Property Compass addresses these differences and in addition, it creates an independent representation for buyers and sellers, removing any potential conflict of interest and providing greater transparency for property investors.</p>
</div>
<div>
<p>If for some time you have seen or heard of the growing mismatch within the investment property industry where the needs of property investor’s were matched to so-called suitable properties, then a story of someone losing money may come to mind.</p>
</div>
<div>
<p>Then you may also agree that the industry is overdue for a new approach. An informative approach is needed, one that focuses better on serving the investors’ needs. By providing comprehensive disclosure of property information and highly sophisticated evaluation tools, reports and calculators online this can assist investors:</p>
</div>
<p>a) with securing a suitable investment property; and<br />
b) identify and reduce potential risks.</p>
<p>The system and processes available by using the Property Compass will enable you to easily create a shortlist from a vast number of properties. This will help you to bridge the gap between properties and your client&#8217;s needs. This is &#8216;Product Matching&#8217;.</p>
<h3>Market Clichés</h3>
<p>Clichés used by some investment property companies such as “we have the best investment properties” are only true for a certain investor with specific needs matching those properties.</p>
<h3>Wrong message</h3>
<p>Another commonly used sales strategy focuses investors only on new residential properties. This style of selling is sending the wrong message to potential new investors and is blatantly inaccurate. Investment can be in ALL property types including; existing homes &#8211; units, commercial, car spaces, industrial units.</p>
<h3>Potentially biased</h3>
<p>Advocating that a property is worthy of investment simply because of duty; when representing the interest of the seller/vendor/developer is expected, but that does not mean the property is suitably matched to an investors specific need.</p>
<h3>Old thinking</h3>
<p>These views represent a very narrow approach on of how to best serve ALL your clients. Working with your clients is about removing any assumption that a suggested “best” list will suffice for all your clients and their respective varying needs. This approach is very unlikely to yield long term client loyalty.</p>
<h3>Product Matching: new thinking</h3>
<p>Product matching is about aligning your client’s needs against a suitable property. When a property is not (currently) available then it is best to delay the sale rather than try and convince your client of the potential of a prospective property that does not in reality match their specific requirements.</p>
<p>Property Compass is a great idea with a unique solution to a common problem in the investment property industry.  It delivers a revolutionary new system connecting property sellers to networks of investors through market-leading technology.</p>
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